ع, View this page in ArabicRequest a demo

Menu

Request a demoHear the voices

Never leave a caller unanswered.

Every caller who taps your call link gets an answer, even after hours, on busy days and while your team is with customers.

Request a demoHear the voices

Last night, after closing

Open 12:00 – 9:00 PM

  1. Salma Fathy

    9:40 PM

    Asked if the clinic opens on Saturday. Answered from your hours.

    Answered

  2. Omar Hassan

    10:15 PM

    Booked a cleaning for Saturday at 1:00 PM.

    Booked

  3. Youssef Adly

    11:02 PM

    Asked to speak with Dr. Nadia. Marked for your team to call back.

    Needs follow-up

Fictional exampleThree calls after closing time, and what each one’s summary says.

When nobody can pick up, it still answers.

Three moments a caller usually waits, or gives up.

After you close

Every caller gets an answer, even after hours. It offers bookings only within the hours you set.

Caller
Are you open tomorrow morning?
Mariam
We open at 12 noon tomorrow. Shall I book you a time?
Fictional exampleA question at 10:15 PM, answered from your hours.

When everyone calls at once

On plans with more than one call at once (2,000 minutes and up, or with an extra call), it talks with several callers at the same time, so a busy hour doesn’t mean callers wait for your team to be free.

Call 1 · 5:02 PM

Salma
How much is a checkup?
Mariam
A checkup is 350 pounds.

Call 2 · 5:02 PM

Omar
Can I move my Thursday visit?
Mariam
Of course. May I have your name?
Fictional exampleTwo callers at 5:02 PM, on two calls at the same time.

While your team is with someone

Your team stays with the person in front of them. The assistant takes the call, and if a caller asks for someone on your team, the call is marked for a call-back, with the reason.

Caller
Do you do teeth whitening?
Mariam
Sorry, I don’t have that information. The clinic team can tell you.
Fictional exampleA question your information doesn’t cover gets an honest answer, not a guess.

Answered doesn’t mean forgotten.

Every call leaves a written transcript and a short summary in your console, and a recording if you turn recording on.

  • Calls that need a person are marked “needs follow-up”, with the reason.
  • It only answers calls. It never calls anyone; your team calls back.

Mona Adel

Today · 6:42 PM · 0:33

Booked

Summary

Asked the checkup price (EGP 350) and booked a checkup for Thursday at 5:30 PM.

Transcript

Mona
Hi, how much is a checkup?
Mariam
A checkup is 350 pounds. When would you like to come?
Mona
Thursday afternoon, if possible.

Transcript, summary and any recording are deleted automatically after 90 days.

Fictional exampleOne call: the summary first, then the conversation.

Good to know.

Does it answer our existing phone line?

No. It works through your call link or a call button, not your phone number. Share the link on your website, WhatsApp, Instagram or a QR code.

Does it call anyone back?

No. It only answers callers who reach it. When someone needs a call back, the call is marked “needs follow-up” with the reason, and your team calls them.

Can it book outside our opening hours?

It answers even after hours, but it only offers times within the hours you set. A caller at 10 PM can book for tomorrow afternoon.

Hear your business answered.

Tell us about the calls you get. We set up your assistant on your own information, and you try it with us before it goes live.

Request a demoHear the voices