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Every call, written down.

Each call leaves a transcript and a short summary in your console and, if you turn recording on, a recording you can play.

The summary
What the caller wanted and what happened, in a sentence or two.
The transcript
The whole conversation, line by line, in the caller’s own words.
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Mona Adel

Today · 6:42 PM · 0:33

Booked

Summary

Asked the checkup price (EGP 350) and booked a checkup for Thursday at 5:30 PM.

Transcript

Mona
Hi, how much is a checkup?
Mariam
A checkup is 350 pounds. When would you like to come?
Mona
Thursday afternoon, if possible.

Transcript, summary and any recording are deleted automatically after 90 days.

Fictional exampleOne call: the summary first, then the conversation.

See the day’s calls, and what came of them.

Each row shows who called, how the call ended, whether something was booked, and whether the call needs a person. Open a call to read its summary and transcript.

Calls · Today

  • Youssef Adly

    7:15 PM · length 1:04

    CompletedNeeds follow-up

  • Mona Adel

    6:42 PM · length 0:33

    CompletedBooked

  • Karim Samy

    5:58 PM · length 1:12

    CompletedMoved by caller

  • Salma Fathy

    5:10 PM · length 0:48

    Completed

  • Hany Lotfy

    4:21 PM · length 1:37

    Ended earlyNeeds follow-up

Fictional exampleFive calls on a fictional afternoon.

Calls · Today

  • Mona Adel

    6:42 PM · length 0:33

    CompletedBooked

  • Karim Samy

    5:58 PM · length 1:12

    CompletedMoved by caller

Fictional exampleOnly the calls that ended in a booking.

Calls · Today

  • Youssef Adly

    7:15 PM · length 1:04

    CompletedNeeds follow-up

  • Hany Lotfy

    4:21 PM · length 1:37

    Ended earlyNeeds follow-up

Fictional exampleOnly the calls your team should look at.

When a call needs a person, it says why.

The assistant doesn’t pass calls on to your staff. Instead, the call is marked “needs follow-up” with the reason in one sentence, so your team knows what to do before opening it.

Reasons you’ll see, for example:

  • The caller asked to speak with a person.
  • A booking wasn’t confirmed before the call ended.
  • A caller asked to change a booking that couldn’t be matched.

Youssef Adly

Today · 7:15 PM · 1:04

Needs follow-up

Why

The caller asked to speak with a person.

Wants to talk to Dr. Nadia about his last visit. No booking was made.

Fictional exampleA call marked for your team, with the reason in one sentence.

Kept for 90 days, then deleted.

  • Recording is off unless you turn it on in Settings. When it’s on, listen to a call or download it.
  • Transcripts, summaries and recordings are deleted automatically 90 days after the call.
  • The call page tells callers that your business receives a transcript.
  • Each business sees only its own calls.

Read the privacy noticeSecurity & privacy, in plain words

The recording
Only if you turn recording on
Transcript and summary
Kept for 90 days
The call endsAfter 90 days: deleted automatically

Hear your business answered.

Tell us about the calls you get. We set up your assistant on your own information, and you try it with us before it goes live.

Request a demoHear the voices