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Appointments, booked on the call.

The assistant offers free times within your hours, reads the booking back, and books it in Echo Calls only after the caller says yes.

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Thursday

Open 12:00 – 9:00 PM

  • 4:30 PMOmar HassanCleaning ·Added by your team
  • 5:30 PMMona AdelCheckup ·Booked on a call
  • 6:30 PMFree
Fictional exampleThursday in your bookings calendar: a booking made on a call, one added by your team, and a free time.

How a booking is made.

The same four steps on every call, in this order.

  1. Offers a free time

    Only times inside your opening hours that nobody has booked yet.

    Mariam

    Thursday at 5:30 PM is free.

  2. Reads it back

    The service, the day and the time, said back to the caller in full.

    Mariam

    A checkup on Thursday at 5:30 PM. Shall I book it?

  3. Books after a clear yes

    No yes, no booking. Then it confirms the booking out loud.

    Mona

    Yes, please.

    Booked

  4. Tells your team

    The booking appears in your calendar, and your team gets an email.

    New booking: Thursday, 5:30 PM

Fictional example

One calendar your team works from.

Every booking lands in the Echo Calls bookings calendar. Open one to see who is coming and when, and jump to the call that made it. Your team can add and move bookings too.

This week · 4:30 – 7:30 PM

Booked on a callAdded by your team

SatSunMonTueWedThu4:30CheckupSalma F.CleaningYoussef K.CheckupSara N.CleaningOmar H.5:30FillingAli F.CheckupDalia R.CheckupMona A.6:30CleaningKarim S.CheckupHeba M.7:30CheckupNour A.CleaningHany L.
Fictional exampleThe week at a glance, Saturday to Thursday.

October

Booked on a callAdded by your team

SaSuMoTuWeThFr12345678910111213141516171819202122232425262728293031

Fridays closed

Fictional exampleThe month, with a dot for each booking.

Coming up

Booked on a callAdded by your team

Thursday

  • 4:30 PMOmar HassanCleaning · Added by your team
  • 5:30 PMMona AdelCheckup · Booked on a call

Saturday

  • 1:00 PMSalma FathyCheckup · Booked on a call
2:00 PMFree
Fictional exampleWhat’s coming up, in order, with the next free time.

Callers can move or cancel their own booking.

They call the same link again. Once the name, phone and day they give match a booking, the assistant moves or cancels it.

  • The call is marked for your team, and you can undo the change.
  • If nothing matches, it becomes a follow-up for your team, and nothing changes.
Mona
I’d like to move my Thursday checkup.
Mariam
Of course. Your name, and the number you booked with?
Mona
Mona Adel. I’ll give you the number I booked with.
Mariam
Found it. Saturday at 1:00 PM is free. Shall I move it?
Mona
Yes.
Moved by the caller

Thu, 5:30 PMSat, 1:00 PM

Marked for your team

Fictional exampleA caller moves her own booking; your team sees the change and can undo it.

An email to your team for every change.

Your team gets one email for each new, moved or cancelled booking, in Arabic or English.

  • The subject line never carries the caller’s name.
  • Emails go to your team, not to the caller. The caller hears the booking confirmed on the call.

New booking: Thursday, 5:30 PM

From: Echo Calls · To: Your team at Nile Smile Dental

Service
Checkup
Day
Thursday
Time
5:30 PM
Name
Mona Adel

Booked on a call · Open it in Echo Calls

No caller name in the subject line.

Fictional exampleThe email for a booking made on a call.

Booking moved: now Saturday, 1:00 PM

From: Echo Calls · To: Your team at Nile Smile Dental

Service
Checkup
Was
Thursday, 5:30 PM
Now
Saturday, 1:00 PM
Name
Mona Adel

Moved by the caller on a call · Open it in Echo Calls

No caller name in the subject line.

Fictional exampleThe email when a caller moves a booking.

Good to know.

Only within your hours
The assistant never offers a time outside the hours you set.
One booking per time slot
Each time slot takes one booking, so two callers can’t book the same start time.
Bookings live in Echo Calls
Your bookings calendar is part of Echo Calls. Connecting other calendars is coming soon. See integrations
Callers hear the confirmation
The booking is confirmed out loud on the call. Callers don’t get an email or a text message.

Hear your business answered.

Tell us about the calls you get. We set up your assistant on your own information, and you try it with us before it goes live.

Request a demoHear the voices