For real estate offices.

Callers ask about the units you list and book a viewing, even while your agents are out showing another one.

Delta Homes

Your information

On the call

Caller: Is the 3-bedroom apartment in Maadi still available? Can I see it?
Mariam: Yes, it’s available and fully finished. Saturday at 1 PM is free for a viewing. May I have your name?
Caller: Ahmed Fathy.

Booked: Viewing, 3-bedroom in Maadi, Saturday 1:00 PM, Ahmed Fathy

Fictional exampleThe listing details and the viewing hours come from your information.

More calls it handles.

Fictional examples: the businesses, names and details are invented.

Fictional example

Delta Homes

Caller: Can I pay for the Maadi apartment in instalments?
Mariam: Yes, the details I have say payment can be in instalments. The office can explain the plan at your viewing.

Answered: From the listing details you added

Fictional example

Delta Homes

Caller: I’d like to talk to someone about the price.
Mariam: I can’t put you through, but the office team will see that you asked to talk about the price.

Needs follow-up: The caller asked to speak with a person

Fictional example

Delta Homes

Caller: I can’t make my viewing on Saturday. Ahmed Fathy, I’ll give you the number I booked with.
Mariam: Found it. Sunday at 3 PM is free. Shall I move it?
Caller: Yes.

Moved: Viewing to Sunday 3:00 PM; your team is told

Tell us about the calls you get. We set up your assistant on your own information, and you try it with us before it goes live.