Answers from your information. Nothing else.

Give it your prices, hours, services and policies. It looks them up during the call instead of guessing.

Request a demo Hear the voices

Your information

Checkup: EGP 350
Open: Sat–Thu, 12:00–9:00 PM
Friday: Closed

On a call

Caller: Are you open on Friday?
Mariam: We’re closed on Fridays. Saturday from 12 noon is open. Shall I book you?

Mariam’s answer comes from the opening hours you gave us.

Fictional exampleA caller asks about Friday; the answer comes from your opening hours.

Two kinds of information.

Short facts for the questions callers ask every day, and documents for everything longer.

Quick facts: Short lines like “Checkup: EGP 350”: your hours, services, prices and policies, in Arabic and English.
Documents: Guides, policies and service lists as PDF, Word, text or images. We keep the text taken from them, not the original file.

Quick facts

Checkup: EGP 350
Open: Sat–Thu, 12:00–9:00 PM
Services: Checkups, cleaning, fillings
Cancelling: Please tell us a day before

Documents

Services guide.pdfReady for calls
Visiting the clinic.docxReady for calls

Fictional exampleA clinic’s quick facts and two documents, ready for calls.

From text you already have to answers on calls.

Three steps, and nothing reaches callers until you approve it.

Paste your text
A price list, a welcome message, the notes by your front desk.
Checkups are 350 pounds. We’re open Saturday to Thursday from 12 to 9, closed on Fridays. Please tell us a day before if you need to cancel.
It becomes separate facts
Echo Calls splits it into short facts, one idea each.
- Checkup: EGP 350
- Open: Sat–Thu, 12:00–9:00 PM
- Friday: closed
- Cancelling: a day before
You approve each one
Only the facts you approve and publish reach callers.
Checkup: EGP 350
Open: Sat–Thu, 12:00–9:00 PM
Friday: closed
Published

Fictional example

When it doesn’t know, it says so.

It never answers a question about your business from general knowledge, and never makes up a price, a time or a name.

It tells the caller plainly that it doesn’t have that information.
Add the missing fact, and the next caller hears it.
Every call’s transcript is in your console, so you can see what callers asked.

Caller: Do you do teeth whitening?
Mariam: Sorry, I don’t have that information. The clinic team can tell you.

Whitening isn’t in this clinic’s information, so there’s no guess and no made-up price.

Fictional exampleA question the clinic’s information doesn’t cover.

Change a fact once. The next caller hears it.

The assistant looks your information up during each call, so a change reaches the very next caller.

Thursdayuntil 9:00 PMuntil 10:00 PM

Edited and published

The next call

Caller: Are you open late on Thursday?
Mariam: Yes, on Thursdays we’re open until 10 PM.

Fictional exampleThe clinic stays open later on Thursdays; the next caller hears the new time.

Hear it before your callers do.

In a voice test, you talk to your assistant from your browser and see which fact it used for each answer. If an answer is wrong, the fix is a fact, not a guess.

Voice test

01:08

You
How much is a checkup?
Mariam
A checkup is 350 pounds.
Used: Quick facts · Checkup: EGP 350
You
Is there parking near you?
Mariam
Yes, there’s free parking in front of the building.
Used: Document · Visiting the clinic

Fictional exampleA voice test, with the fact behind each answer.

Hear your business answered.

Tell us about the calls you get. We set up your assistant on your own information, and you try it with us before it goes live.