Questions owners ask.

You choose the voice type, and it sets how your assistant speaks Arabic. Global speaks Egyptian Arabic. Efficient speaks Modern Standard Arabic (fusha). Both understand callers from other Arabic dialects, and with either one, English callers can continue in English.

Hear the voices

Yes. Before your greeting, every call opens with one fixed sentence, such as “You’re speaking with an AI assistant answering for” and your business’s name. It can’t be interrupted or removed, and the call page says the same in writing.

It says plainly that it doesn’t have that information. It never answers your business’s questions from general knowledge, and never invents a price, a time or a name. Add the missing detail, and the next caller hears it.

Answers from your information

No. Echo Calls works through your call link or a call button on your website, not your phone number. Callers tap it and talk in their phone or computer browser.

A phone or computer with a browser and a microphone. No app and no account. To book, they give only a name, a contact number, the service and the time.

No. It isn’t an emergency service and gives no medical advice. If a caller describes an emergency, it tells them to call the emergency services or go to the nearest hospital.

Tell us about your business and add your information. We review it, and set the voice type, the voice and the greeting with you. You try your agent, then you share your call link.

How it works, step by step

Yes. Try your agent with us before it goes live: you talk to it in a voice test from your browser, and see which fact it used for each answer. We activate your call link after you’ve tried it.

Yes. The Global voice type has 8 voices, such as Mariam and Ramy, and Efficient has 6. Our team sets the voice and greeting with you, and changes them when you ask. You can also switch voice type, Global or Efficient, yourself in your console; it applies from the next call, at the same price.

Yes. In your console you write your own instructions for the assistant, and choose what it asks before booking, such as the name, the phone number or your own questions like the patient’s age. Echo Calls’ own rules, such as never making up a price, always stay on.

The console is in English for now. The call page, this website and the booking emails are in Arabic and English.

Yes, by calling again on your link. Once the name, phone and day they give match the booking, the assistant moves or cancels it. Your team is told and can undo the change. If nothing matches, nothing changes, and the call is marked for your team to follow up.

No, it doesn’t transfer calls. When a caller needs a person, the call is marked “needs follow-up” with the reason, so your team can call back.

Your team, in your Echo Calls workspace; each business sees only its own calls. Echo Calls staff see them only when needed to run, support or secure the service. Transcripts are deleted automatically after 90 days.

Security & privacy

Calls are recorded only if you turn recording on, and you tell your callers. Recordings are deleted automatically after 90 days, like transcripts. We don’t sell your data, use it for ads, or train AI models on your calls.

There are four monthly plans: 1,000 minutes for EGP 4,000, 2,000 minutes for EGP 7,000, 3,000 minutes for EGP 9,000, 4,500 minutes for EGP 12,000 a month. Both voice types, Global and Efficient, cost the same. Prices exclude 14% VAT, paid by the customer. More than 4,500 minutes a month? We put together a custom plan. Billing is by invoice or bank transfer.

See the plans and estimate yours