For clinics and medical centres.

Callers ask about prices and doctors’ days, and book a checkup within your hours, while your front desk looks after the patients in front of them.

Nile Smile Dental

Your information

On the call

Caller: Is Dr. Nadia in on Monday? I’d like a checkup.
Mariam: Yes, Monday at 6 PM is free. A checkup is 350 pounds. Shall I book it? May I have your name?
Caller: Yes please, Salma Fouad.

Booked: Checkup, Monday 6:00 PM, Salma Fouad

Fictional exampleThe answer and the booking come from your information. One calendar for the clinic: your team assigns the doctor.

More calls it handles.

Fictional examples: the businesses, names and details are invented.

Fictional example

Nile Smile Dental

Caller: I need to move my checkup on Thursday. Mona Adel, I’ll give you the number I booked with.
Mariam: Found it: Thursday at 5:30 PM. Saturday at 1 PM is free. Shall I move it?
Caller: Yes, please.

Moved: Checkup to Saturday 1:00 PM; your team is told

Fictional example

Nile Smile Dental

Caller: Do you accept my insurance card?
Mariam: I don’t have information about insurance cards. Please ask the clinic directly.

Answered: It said it doesn’t have that information, without guessing

Fictional example

Nile Smile Dental

Caller: I want to talk to Dr. Nadia about my last visit.
Mariam: I can’t put you through to the doctor. The clinic team will see that you asked to speak with her.

Needs follow-up: The caller asked to speak with a person

Prices, doctors’ days and opening hours, answered from the facts you give us.
Checkups booked only in free times within your hours, after the caller says yes.
To book, callers give only a name, a phone, the service and the time. Nobody has to describe symptoms.
Your team gets an email for each new, moved or cancelled booking.

Tell us about the calls you get. We set up your assistant on your own information, and you try it with us before it goes live.